Please ensure that you are logged in using the same email ID that you used while purchasing the course.
Secondly, having the latest browser version will help resolve most problems. Web browsers are free and having the latest version also improves your security and safety when browsing the web. Please note that we are not able to provide support Internet Explorer version 9 or lower.
You can check your browser version by using the "About Chrome", "About Internet Explorer", or "About Firefox" option in your browser's menu. The latest versions as of can be found here :
For Google Chrome, get it at www.google.com/chrome
For Mozilla Firefox, get it at www.getfirefox.com
For Microsoft Internet Explorer, get it at windows.microsoft.com/en-us/internet-explorer/download-ie
Note, your computer's operating system may not be able to support the latest version if it is too old. In that case the above links should automatically select the most recent version of the browser that your computer can handle.
If problem still persists, please raise a ticket here or email us at firstname.lastname@example.org